Devon Menendez is a Strategic Technical Account Manager at Rippling, where responsibilities include building strong customer relationships, providing exceptional support during key milestones, and driving product adoption. Prior experience includes roles as an Enterprise Customer Success Manager at Platform.sh, where Devon guided customers through onboarding plans and served as an escalation point for issues, and as a Senior IT Support Specialist and Senior Implementation Manager at Procore Technologies, focusing on IT systems and client training. Additional roles include Manager of Customer Success at Art Storefronts, where Devon developed support processes, and Account Manager at Volusion, where strong client relationships were established to enhance product adoption and satisfaction.
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