Wim van Cauwenbergh

Wim Van Cauwenbergh is a seasoned professional in customer satisfaction and technical services, currently serving as the Global Head of Customer Satisfaction at RISCO Group since August 2013. Previously held roles include Technical Services Manager for the Benelux region and Technical Support Manager at the same company. Prior experience includes working as a Service Engineer at Stanley Security Solutions, where responsibilities encompassed technical support, presales, and coaching technicians. Additional roles include Coaching Technician at Niscayah Belux and various technician positions at Niscayah and G4S Security Services. Wim holds a Bachelor's degree in Automation and various certifications related to security systems and negotiation techniques from institutions including CVO Aalst and Confederatie Bouw Antwerpen.