Ilona M.

Ilona M. has a diverse work experience in various industries, starting with their current role as a Customer Success Manager at Rise Up, where they manage technology, content, and expertise services for businesses and training organizations. Prior to this, they worked as a Service Level Manager at Broad Horizon, helping organizations in different sectors to successfully transform using advanced technology. Ilona also has experience as a Customer Success Specialist at LeadFamly, assisting companies in implementing gamification-based lifecycle marketing software. Ilona's background also includes being a Value Consultant at Thunderhead, where they worked with Salesforce Marketing Cloud - ONE Engagement Hub to optimize customer engagement strategies. Additionally, they have worked as a Social Marketing Manager at Roundabout Social, where they utilized unique software and strategies for social advertising. Ilona also held multiple roles at cosquare, including CMS Brand Manager and Customer Service & User Operations Manager, contributing to the development of a global social marketplace. Furthermore, they served as a Sales and Marketing Coordinator at Trifork, a full-service supplier of custom-built applications and solutions. Lastly, they gained experience as a Support Coordinator NEC Partner Conferences at NEC Corporation, a leader in IT and network technologies. Ilona M.'s work experience showcases their expertise in customer success, marketing, technology implementation, and project coordination.

Ilona M. attended HU University of Applied Sciences Utrecht from 2011 to 2015, where they studied Business/Corporate Communications. Ilona then enrolled in Amsterdam University of Applied Sciences from 2015 to 2016, focusing on Communication and Media Studies.