Mark Monroe is an experienced Senior Director at RiseNow, holding various managerial roles since April 2021. Prior to RiseNow, Mark served at Nutanix as the Manager of Global Technical Support, leading a team focused on high-end enterprise customer support from December 2016 to May 2020. Mark's extensive background includes over a decade at SciQuest, where responsibilities spanned from Production Support Manager to Customer Support Team Lead, significantly improving team productivity and customer satisfaction. Earlier experience includes customer support roles at Misys Healthcare and Clarkston Consulting, as well as clinical experience as a nurse at Duke University Medical Center. Mark holds a Bachelor of Science degree in Nursing from Purdue University.
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