Harsh Shah

Harsh Shah is a skilled Business Analyst with extensive experience across various domains, including social media, healthcare, ERP, cab booking, and inventory management. Currently employed at Rishabh Software since March 2022, Harsh has effectively facilitated client meetings for requirement management, collaborated with development teams during requirement grooming, and created essential documentation such as BRD, FRD, and user stories. Proficient in both Waterfall and Agile methodologies, Harsh has a proven track record of creating mockups using tools like Visio, Balsamiq, Draw.io, and Figma while providing functional support to development teams. Prior experience includes roles at Discus Business Solutions and Sarjen Systems Pvt. Ltd., where Harsh focused on client onboarding, software configuration, and manual testing. Earlier experience as a Quality Analyst at Etech Global Services involved monitoring calls and improving customer service insights. Harsh holds a degree from Gujarat Technological University, completed in 2018.