Michael Harley

Michael Harley is an experienced Account Executive at Rising Medical Solutions since October 2022, previously holding multiple roles at myMatrixx, an Express Scripts Company, from January 2011 to October 2022. As Account Manager and Client Services Manager, Michael successfully prepared and presented strategic stewardship meetings, achieving a 100% retention rate for 15 west coast clients generating over $750k in revenue. Michael utilized data analytics to monitor account performance and identify program trends. In addition, as Team Lead and Subject Matter Expert in Pharmacy Operations, Michael led training initiatives, conducted employee reviews, and consistently met performance metrics. Michael began as a Customer Service Representative, where performance surpassed established standards across various service queues.