Michelle Mross

Michelle Mross currently serves as a Partner Success Manager at Rising Tide Capital since October 2023 and has held the position of Game Build Expert/Game Marketplace Manager at 1Huddle since July 2022, where notable achievements include enhancing the game library and ensuring seamless user experiences. Mross also has extensive experience as a Customer Success Manager across multiple organizations, including Orion Global Solutions and Wiley Publishing, where skills in client advocacy, Salesforce implementation, and product development integration were demonstrated. Previous roles at Kathy Kuo Home and Trailside Nature and Science Center involved customer support and program development, showcasing a strong customer-centric approach. Mross holds a Bachelor's degree in Early Childhood Education and Teaching from Kean University, completed in 2014.