Monique Sicard-Jordan

Senior Customer Success Engineer at Riskonnect

Monique Sicard-Jordan has a diverse work history spanning over two decades. Monique is currently employed at Riskonnect, Inc. as a Senior Customer Success Engineer, a position they have held since April 2022. Prior to this role, they worked as a Customer Success Engineer at the same company from March 2019 to March 2022.

Before joining Riskonnect, Inc., Monique worked at Optimum Healthcare IT as an M*Modal Resource Consultant from February 2017 to July 2018. Monique gained extensive experience at M*Modal as an Application Systems Analyst from June 2005 to December 2016.

Earlier in their career, Monique served as an IT Supervisor at South Nassau Communities Hospital from June 2000 to June 2005. Monique also worked as an M4 Software Technician at Creative Socio-Medics Corp from March 1999 to May 2000.

Overall, Monique Sicard-Jordan has developed a strong background in customer success, healthcare IT, and software analysis throughout their professional journey.

Monique Sicard-Jordan's education history includes two notable periods. From 1994 to 1996, they attended LaGuardia Community College, where they obtained an ASA degree in Information Systems Analyst and Technology. Following this, from 2016 to 2018, Monique attended Strayer University and earned a Bachelor of Science in Information Systems with a specialization in Cyber Security Management.

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Timeline

  • Senior Customer Success Engineer

    April, 2022 - present

  • Customer Success Engineer

    March, 2019