Sanjeev Arora has extensive work experience in the technology industry. Sanjeev began their career at IBM in 2006 as a Senior Support Analyst. In 2007, they joined Dell as a Technical Support Supervisor and held this position until 2014. After that, Sanjeev worked at Gladstone Software as a Software Support Engineer from 2015 to 2018, and then as a Senior Technical Support Analyst until 2020. Most recently, they have been working at Riskonnect, Inc. as a Senior Application Support Engineer since 2020 and has now transitioned to the role of Team Lead - Customer Success. Throughout their career, Sanjeev has gained expertise in technical support and customer success roles.
Sanjeev Arora completed their education from 2000 to 2004 at the Indira Gandhi National Open University, where they obtained a Bachelor of Computer Application (BCA) degree in Computer Science. Furthermore, they have a certification in ITIL Foundation from APMG International. No specific information about the month and year of the certification was provided.
April, 2023 - present
June, 2020