Biju Mathew

Senior Product Manager CX And Innovation at Ritchie Bros.

Biju Mathew is a Senior Product Manager specializing in Customer Experience and Digital Innovation at RB Global Inc., where responsibilities include driving the strategic development and implementation of innovative digital products and enhancing customer experience across various platforms. Previously, Biju served as Director of the Project Management Office at Berlin Packaging, focusing on accelerating critical digital projects through Agile strategies. Biju also held the position of Director of Ecommerce Product Management at Universal Calling Inc., leading multiple Lean product lifecycles and managing product relationships. As an Advisory Board Member and Director of Product Development at Netsphere Inc., Biju fostered high customer engagement and collaborated on pricing structures with international partners. Biju founded Appventors LLC, a mobile software development company, managing day-to-day operations and product ownership. Biju holds a Bachelor’s degree in Computer Science from DePaul University.

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