María Parreño Fernández

María Parreño Fernández has extensive experience in customer relations, sales, and strategic planning across various industries. Currently serving as a Senior Customer Relations & Sales Specialist at Rituals since August 2020, María focuses on enhancing customer satisfaction and optimizing the customer journey. Previous roles include Customer Relations & Sales Ambassador at Booking.com, where multilingual support was provided, and Market Research Interviewer at GDCC, conducting vital research for prominent global organizations. Additional experience encompasses strategic planning for major brands at Sra. Rushmore and POSSIBLE, where María developed digital strategies and consumer insights, alongside earlier positions at 361º Argentina and JWT. María holds multiple degrees, including a Master's in Business Management from Universidad Nebrija and a Bachelor's in Advertising and Public Relations from Universidad Rey Juan Carlos.