Austen Spooner

Austen Spooner is an experienced hospitality professional with extensive expertise in concierge services, holding the position of Concierge Director at Ritz Paris since September 2018. Previously, Austen served as an Assistant Head Concierge at Le Bristol Paris from November 2014 to August 2018 and has been with Four Seasons Hotel George V since 2001, where roles included Concierge and continued tenure as Concierge with Four Seasons Hotels and Resorts until October 2014. With a strong background in luxury hotel environments, Austen has developed a comprehensive skill set in guest relations and service excellence throughout a distinguished career in the hospitality industry.