Don Chandler

Don Chandler is a seasoned Senior Technical Writer at Rival since January 2013, specializing in technical content management with a focus on single sourcing, topic-based writing, and content reuse across five product lines. Key responsibilities include creating documentation for product releases, maintaining templates and style standards in Author-it CMS, reviewing UI text, producing video content, and managing the localization process in multiple languages. Previously, Don led a team of technical writers for SilkRoad Life Suite solutions, overseeing project management, content accuracy, and corporate branding standards. Don's extensive career includes roles at SDI Global Solutions, providing technical writing services for major clients like IBM and Abbott Labs, and serving as a Senior Technical Writer at Misys Healthcare Systems. Don holds a B.A. in Journalism and Mass Communications from the University of North Carolina at Chapel Hill.