Lauren Falk

Lauren Falk is an experienced professional in the banking industry, currently serving as the Commercial Banking Operations Manager at River City Bank since February 2018, having previously held the position of Premier Banking Operations Manager and Banking Center Manager. In the role of Banking Center Manager, Lauren focused on customer service excellence and team engagement. Prior experience includes five years at Oak Valley Community Bank as a Customer Service Representative for New Accounts, where responsibilities included account acquisition, business financial profiling, and collaboration with the lending team. Lauren holds a degree in Zoology and Psychology with a focus on Animal Studies from Washington State University, earned between 2000 and 2004.