Miguel Malena

Miguel Malena possesses extensive experience in technical support and engineering, with a career at Riverbed Technology spanning from November 2014 to the present. In various managerial roles, including Manager of Technical Support and Manager of Customer Success Engineering, Miguel has been integral in providing Level 3 technical support for SteelHead products, overseeing service delivery, and maintaining expertise in IP networking and protocol optimization. Previous positions at General Dynamics C4 Systems involved systems engineering for military programs, while earlier roles at Raytheon and MIT Lincoln Laboratory focused on system administration and network management. Miguel holds a Master’s degree and a Graduate Certificate from Worcester Polytechnic Institute, as well as a Bachelor’s degree from Northeastern University, all in engineering-related fields.