Amanda Hanlon

Project Manager at Riverside Insights

Amanda Hanlon has a diverse work experience that spans several industries and roles. Amanda started their professional career as a Customer Service Manager at MED Alliance Group, Inc. in 2009, where they excelled in leading a team of Customer Service Representatives and ensuring high levels of customer satisfaction. During their tenure, they built strong relationships with vendors, sales reps, and customers. Amanda also supervised workflow processes and implemented improvements to optimize customer service. Amanda took on additional responsibilities and received career and salary growth.

Following their time at MED Alliance Group, Inc., Amanda joined Aurora Sign Company Inc. as an Administrative Assistant and Customer Service Representative in 2016. Amanda then moved on to work as a Marketing Representative at Primier Corp. in the same year.

In 2017, Amanda joined Riverside Insights as a Tech Support representative and later took on the role of Project Manager. Amanda also worked at Houghton Mifflin Harcourt as a Customer Service Representative during this time.

In 2018, Amanda returned to Riverside Assessments as a Tech Support representative and worked until 2020. Amanda'swork experience showcases a strong background in customer service, project management, and tech support across various industries.

Amanda Hanlon earned an Associate's Degree in Business Administration and Management, General from Rasmussen University between the years 2009 and 2013.

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Previous companies

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Timeline

  • Project Manager

    July, 2020 - present

  • Tech support

    February, 2017