Charlotte Milner is an experienced Project Manager currently at Riverside since July 2024, with a strong background in transformation and service improvement from previous roles at Torus and First Ark. Charlotte served as a Transformation Project Manager at Torus and held dual roles as Service Improvement Manager and Business Development Advisor at First Ark, focusing on innovative solutions for repairs and facilities management in the UK. Prior experience also includes being a Recruitment Consultant at Hays, Marketing Manager at Ortiga, and Outbound Handler at Paymentshield, among other internships in sales and project coordination. Charlotte earned a BSc (Hons) in International Business Management and Communications from the University of Birmingham and studied at Marquette University.