Monika P.

Monika P. is an experienced payment operations professional currently serving as a Payment Operations Manager at Riverty since January 2023, responsible for managing daily operations of payment and subscription solutions while ensuring customer satisfaction and optimizing processes. Prior to Riverty, Monika worked as a Senior Payment Specialist at HelloFresh, where efforts led to a reduction in voucher abuse and improved payment processes. At nextbike GmbH, Monika held the role of Payment Specialist, focusing on onboarding international payment service providers and developing training materials. Earlier experience includes a position as a Banking Operation Analyst at N26, where Monika conducted payment investigations and adapted procedures to support organizational growth. Monika's educational background includes studies at Università degli Studi di Cagliari and Istituto Tecnico Commerciale, Primo Levi in Italy.