Wouter de Vries is an experienced operational lead currently overseeing customer service for Riverty Benelux, with responsibilities spanning workforce management, client support, fraud prevention, and collections. Previously, Wouter served as a Senior Teamlead at Arvato Services Bertelsmann (Afterpay), managing high-performing teams and focusing on employee engagement during absenteeism. At Teleperformance, Wouter held the position of Teamleader Customer Service, emphasizing results visibility and process innovation. Wouter's earlier roles at ABN AMRO Bank N.V. included Senior Advisor for Small and Medium Enterprises and roles in process optimization and client advisory. Wouter holds a Master's degree in Change Management from NCOI Opleidingen and Bachelor's degrees in Social Work and Services from Windesheim.
This person is not in any teams
This person is not in any offices