Rivia Health
Vance Moore is the founder of RocketStop, a healthcare advisory services firm that specializes in helping organizations and individuals optimize their customer impact and market potential.
His career has included operational and sales roles in process engineering, a health care consulting, distribution, manufacturing, third party logistics, healthcare provider operations, and virtual care.
Vance retired from Mercy after serving for more than 18 years. During his tenure, he was highly engaged in innovation and development efforts, with responsibilities for corporate leadership of Mercy’s supply chain (ROI – Resource Optimization and Innovation), Mercy Technology Service (MTS), Perioperative Services, Mercy Research, Decision Science (real-world evidence development and application), and Mercy Virtual. He also served on the internal Mercy boards for Mercy Pharmacy Services, Mercy ACO Clinical Services, and ROI.
Before Mercy, Vance garnered 17 years of experience in health care with Baxter/Allegiance/Cardinal Health and the health care division of the UPS Logistics Group.
He is on the governing committee of the National Evaluation System for health Technology (NESTcc); a board member of Omnicell Incorporated (NASDAQ: OMCL); a member of L.E.K Consulting’s life science and med-tech expert network; and a strategic advisor for several ventures, private equity, and emerging healthcare device and technology companies. He is a former board member of Ascension Ventures, the Strategic Marketplace Initiative (SMI), and The Bellwether League. Additionally, Vance was recognized as SCM World’s 2015 “visionary of the year” and was inducted into the healthcare supply chain hall of fame in 2019.
Vance has a bachelor’s degree in industrial management from the University of Arkansas.
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Rivia Health
Rivia Health brings easeful efficiency to healthcare patient payments. We work with healthcare provider organizations to complement their revenue cycle operations and get them paid more while doing less. Rivia Health alleviates staff overwhelm by reducing manual tasks related to outstanding patient responsibility. Our communication and payment platform integrates with the practice management or RCM system to automate billing workflows like appointment and billing reminders, copay or pre-service payments, and payment plan setup. In addition to saving staff time, Rivia Health also improves financial results by communicating more dynamically to patients about balances across text and email and by making it easier for patients to pay across multiple payment methods with a 3-step, no login required process. Our existing customers have described our results as "Outstanding!" with a 90% reduction in outstanding accounts receivable and 75% of payments are made by day 2, before a paper statement would even arrive.