Riya - The Travel Expert
Nirav Khimani is an experienced operations manager currently serving as the Operations Manager - MICE at Riya Travel And Tours India Pvt Ltd since December 2022. Prior roles include Head of Sales and Operations at Arabian Journeys and Operations Manager at the same company. Previous experience encompasses key positions such as Procurement Manager at SOTC Travel Ltd., Senior Operations Manager at SKIL Travel Pvt. Ltd., and Manager at Travel Meadows, Inc. Nirav's expertise includes overseeing ticketing processes, managing client relationships across multiple countries, and a strong background in customer service as demonstrated during a tenure as a CSA at WNS. Educational qualifications include an MBA in Operations from Southern New Hampshire University and various diplomas in Project Management, Quality Management, and Tourism Marketing and Promotion.
Riya - The Travel Expert
The Riya Group Enterprise was established as an overseas manpower wing by Mr. GMJ Thampy, the CMD and Chairman. With decades of hard work and adherence to ethics and integrity, the group has emerged as a leading travel organisation. Today, the group is present in over 70 locations across India, USA, Canada and UAE & has a market share of approximately 20% of the travel market in India. Carrying a legacy of nearly 40 years, the group believes travelling is a one-of-a-kind experience and their completely automated travel solutions are exactly what customers need today. They sell directly as well as provide access to selling comprehensive travel services to agents across its all locations. Their spectrum of services currently comprise Air Consolidation, Corporate Travel Management, Retail Travel Services, Packaged Holidays, Religious Tours, Cruise Tours, Special Interest Groups, Training in Travel & Tourism and Student Travel and Travel Technology. Moreover, the group’s global partnerships allows them to offer competitive prices on Air Tickets, Hotel Bookings, Visa, Travel Insurance, Forex and more. Their offerings also include ancillary services like airport assistance, lounge access and pick-up and drop facilities. The group is aware that while dealing with travellers the turnaround time and deadlines are critical. Hence, delivering the perfect solution to the ever-changing needs of our clients is their ultimate goal. Their glorious number of clients and their testimonies can verify that.