David Joyeux

David Joyeux is an experienced professional in service training and development, currently serving as the Service Experience Training Manager and Safety Training Manager at Jetstar Airways since September 2021. Prior roles include Training Support Manager at Box Hill Institute/DFFS, and Service Capability Manager at DFS Group Limited. David has a strong background in establishing training programs with a customer-focused approach, having previously worked as a Learning and Development Manager at Gate Gourmet and Manager Service and Commercial Training at Etihad Airways. Additional experience includes senior training roles at Air Serbia, Virgin Australia, and National Jet Systems, alongside a substantial tenure at Qantas in various customer service and training capacities. David holds qualifications including a Diploma of Airline Operations and a Certificate IV in Workplace Training and Assessment.