Sarah Cillo is a Senior UX Designer at RCS MediaGroup, specializing in data-driven user experience and service design for digital touchpoints since August 2024. Previously, Sarah held the position of Senior UX and Service Designer at Tangity, where responsibilities included conducting research and designing workshops for product innovation projects. With a background as a UX and Service Designer consulting for Intesa Sanpaolo and a User Experience Designer at Excellence Innovation, Sarah's expertise ranges from customer experience design to UX writing and prototyping. Sarah's earlier experience includes communication and user experience roles at Prodigys Technology and media relations at Shin Communication. Educational qualifications encompass a Laurea Magistrale from Università degli Studi di Milano-Bicocca and various UX design certifications.
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