Candis Norwood

Candis Norwood has extensive work experience in the telecommunications industry. Candis started their career in 2006 as a Sales Specialist at AT&T, where they provided consultation and sales for AT&T products and services. During this role, they excelled in customer service and successfully turned disconnection or downgrade requests into sales opportunities.

In 2011, Norwood transitioned to the role of Credit and Collections Manager at AT&T. In this position, they handled customer calls, processed payments, negotiated payment arrangements, and addressed billing inquiries. Candis received the Customer Excellence Award in 2009 and 2015 for their outstanding customer service. Norwood also participated in the LEAD development program in 2019, which provided mentoring for their professional growth aligned with the organization's vision and goals.

Most recently, Norwood joined RJ Young in 2023 as an A/R Collection Manager. Further details about their responsibilities in this role are not available.

Candis Norwood obtained a Bachelor of Business Administration (BBA) degree from Tennessee State University, completing their education at the institution between 1999 and 2014. In addition to their degree, Candis has pursued various certifications, starting with "Strategic Thinking" and "Learning Digital Business Analysis" in December 2018. Subsequently, they obtained several certifications from LinkedIn, including "Ken Blanchard on Servant Leadership" in August 2019, "Diversity, Inclusion, and Belonging" in September 2019, "Lead Like a Boss" in October 2019, "Developing Self-Awareness" in October 2019, "Learning Program Management" in December 2019, "Project Management Simplified" in November 2020, "Mindfulness, Diversity, and the Quest for Inclusion" in November 2022, "Diversity, Inclusion, and Belonging" in November 2022, "Breaking Out of a Rut" in November 2022, and "Cybersecurity Awareness: Phishing Attacks" in March 2023.