John Dalziel

John Dalziel is a seasoned professional with extensive experience in business readiness and customer services, currently serving as a Business Readiness Co-Ordinator at Royal London since March 2008. John has a proven track record of managing high-profile and fast-paced projects, ensuring successful delivery and customer satisfaction. Previous roles include Journey Analyst, Operational Training & Change Management, and Implementation Manager, showcasing expertise in project management, stakeholder engagement, training development, and process improvement. Prior to Royal London, John held positions at JDL Property Management, Banco Santander, and BSkyB, demonstrating a strong foundation in customer support and relationship management. John holds an HND in Psychology and Sociology from the University of West of Scotland.