Cytlaly Munoz is an experienced professional with expertise in patient advocacy and business development. Currently serving as the Benefits Verification Lead at Ro since March 2021, Cytlaly has held various roles including Senior Patient Advocate and Outreach Coordinator, focusing on patient outreach and support for administrative issues. Prior experience includes business development positions at Parcll and YunExpress USA, where Cytlaly facilitated cross-border shipping solutions for eCommerce brands. Earlier roles at Disney Parks & Resorts and Hollister Co. involved guest relations and retail support. Cytlaly holds a Bachelor of Arts in Consumer Affairs with a minor in Spanish from California State University, Long Beach.
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