Christine Kou, MBA, is a dynamic leader with over a decade of experience in operational excellence and customer-centric strategy across various industries. They served as the National Manager of Brand Strategy & Continuous Improvement at Staples Canada from 2020 to 2023 and have held roles such as District Manager at DAVIDsTEA and Project Manager at LCBO. Currently, Christine is the Senior Manager of Customer Experience at Roadpost and the Director of Customer Experience at Mattamy Homes. They have an MBA from Quantic School of Business and Technology and a Change Management Certificate from Cornell University, and are pursuing a Bachelor of Arts in Information Technology at York University.
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