RoadSafe Traffic Systems, Inc.
Charles Hickey is a seasoned IT professional currently serving as a Global Systems Analyst at Encore and as an IT System Administrator at RoadSafe Traffic Systems, providing extensive IT support to multiple branch locations and corporate staff. Previously, Charles held the position of Technology Support Manager at Finland Technology Solutions, leading a team to improve system reliability while maintaining high ticket resolution rates. As an Associate Technology Consultant at RSM US LLP, Charles specialized in managing Office 365 environments and automating procedures using PowerShell. Charles's early career includes roles as an Information Technology Specialist at Marquette University, an IT Intern at Syngenta, and a Software Developer Intern at VenAdvisory. Charles earned a Bachelor of Science in Computer Science from Marquette University in 2021.
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