Erica Smith-Woods has a diverse work experience spanning several industries. In 2008, they started as a Retail Store Manager at Champs Sports, where they worked until 2015. In 2016, they joined Suddenlink Communications as a Retail Sales Coach for a few months before transitioning to Altice USA. At Altice USA, Erica held multiple roles, including Sales and Community Manager from 2016 to 2017 and Retail Operations Manager from 2017 to 2020. In 2021, they became a Staffing Manager at Goodwill Industries of Kanawha Valley, Inc. before moving to FedEx in 2022 as a Senior Office Administrator. Currently, Erica works at RoadSafe Traffic Systems as a Regional Onboarding Recruiter starting from February 2023.
Erica Smith-Woods obtained a Bachelor of Arts degree in Journalism & Mass Communications from Marshall University between 2002 and 2006. Erica further pursued their education at Marshall University and earned a Master of Science degree in Multi/Interdisciplinary Studies from 2006 to 2013.
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