Katherine Mitchell is an experienced customer success professional with a strong background in client relations and multichannel marketing, having worked at Robin as a Customer Success Associate and Intern from March 2023 to July 2024. In this role, Katherine managed a portfolio of school clients, enhancing retention and satisfaction through high-touch service and effective issue resolution. Previous experience includes customer service and retail roles at J.McLaughlin and Bonne Nuit New York, as well as teaching sailing at Devon Yacht Club and a travel photography internship with National Geographic. Katherine's educational background includes studies in psychology at Marymount Manhattan College and sociology and anthropology at High Point University, alongside ongoing studies in archaeology at William & Mary.
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