Erik D. has a comprehensive background in customer experience and operations within the financial services industry, currently serving as the CX Functional Lead for Brokerage at Robinhood since December 2020, following progressive roles in CX Operations. Prior experience includes serving as a Senior Specialist at Charles Schwab, where Erik D. employed a consultative approach for ultra-high net-worth clients and developed performance dashboards for management. Prior to that, as a Trading Specialist at Scottrade, Erik D. executed trades and led training initiatives for new employees. Erik D. holds a Bachelor of Arts in Political Science from Purdue University, earned in 2016.
This person is not in the org chart
This person is not in any teams
This person is not in any offices