James A. has extensive experience in operations and management across diverse industries. Currently serving as a Sr. Account Operations Manager at Robinhood since January 2020, James A. leads a team focused on complex account processes while maintaining high service levels in alignment with regulatory standards. Prior roles include significant contributions at Charles Schwab, where responsibilities varied from resolving client issues to specializing in high-net-worth accounts. Earlier experience includes management positions in sales and leasing at hhgregg, TWG Development, LLC, and Finish Line, where James A. consistently achieved sales goals and enhanced customer satisfaction through effective team leadership and operational strategies.
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