Matt Willison is an experienced strategy lead currently serving at Robinhood since September 2025, specializing in account operations. Prior to this role, Matt held positions at Equity Residential, where as Principal Project Manager - IT Solutions, led complex SaaS implementations across 281 sites, achieving a 40% faster time-to-value. At UQUAL, as Director of Customer Success, developed standardized frameworks enhancing service delivery for diverse customer segments and improved platform alignment with real-world needs. Previous experience at Paycom included directing SaaS transformation initiatives and leading strategic implementation for high-value enterprise accounts, which contributed to the company’s growth to S&P 500 inclusion. Matt has a Lean/Six Sigma Green Belt from the University of Oklahoma College of Professional and Continuing Studies.
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