Ryan B.

Ryan B. possesses extensive experience in customer service and management across various industries, including finance and hospitality. Currently employed at Robinhood as a Customer Experience Quality Analyst and Customer Experience Representative since July 2019, Ryan B. aids in making financial investment markets accessible and enhances customer interactions through support channels. Prior to this role, Ryan B. served as Assistant General Manager at Drury Hotels from June 2016 to June 2019, where responsibilities included improving guest experiences, monitoring hotel performance, and fostering team collaboration. Additional experience includes positions at Waldorf Astoria Hotels & Resorts and GameStop, showcasing a strong foundation in service excellence and operational efficiency. Ryan B. holds an Associate of Arts degree in Hospitality Administration/Management from the University of Central Florida's Rosen College of Hospitality Management and Florida State College at Jacksonville.