Wouter Massa is a highly skilled software engineer with extensive experience in the tech industry. Currently serving as Staff Software Engineer at Robinhood since June 2020, Wouter leads the development of a customer-facing chatbot powered by Generative AI and oversees front-end internal tooling for customer support and operations. Prior to this, Wouter worked at Facebook from 2012 to 2020, progressing from Software Engineer Intern to Software Engineer and ultimately to Senior Web Engineer. Wouter's academic background includes multiple degrees from KU Leuven, including a Master's in Artificial Intelligence and Information Management, as well as a Master of Engineering in Computer Science and a Bachelor of Science in Information Technology.
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