Stephanie Grimaud

E-commerce TUI Hotelbrands- Team Marcallytics - Contact Center Steuerung Management at Robinson Club GmbH

Stephanie Grimaud currently serves as a manager in E-Commerce at ROBINSON Club, focusing on contact center management and optimization strategies for various hotel brands, including TUI Magic Life and TUI Blue. Prior experience includes the role of Country Manager for Connox GmbH, overseeing customer care in multiple languages, and extensive work at aovo Touristik AG in product management and procurement across Europe. Other roles have included team leadership and accommodation management for major events, as well as involvement in marketing and event organization. Stephanie Grimaud holds a Bachelor's degree in Business Administration with a focus on tourism management from Institut universitaire professionnalisé ESTHUA and has completed secondary education at Lycée Notre Dame Fontenay le Comte with a focus on literature.

Location

Wedemark, Germany

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