Darren Ma serves as an IT Support Tech II at Roblox since September 2023, having previously worked as an IT Support Tech I and IT Support Intern at the same company from January to July 2023. In these roles, Darren provided technical support to users both onsite and remotely, effectively managing numerous Zendesk tickets and maintaining technological inventory. Prior to Roblox, Darren worked at Towne Park as a Guest Service Captain for nearly seven years, where skills in hospitality and vehicle management were honed. Earlier experience as a Sales Associate at Alcatraz Enterprise Inc. involved customer service and supervising new staff. Darren completed education at Year Up United and attended Skyline College between 2016 and 2017.
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