Emma Owens

Emma Owens has a diverse and extensive work experience spanning over three decades. Emma is currently working at Roc Technologies as a Service Operations Manager, a role they have held since April 2019. Prior to their current position, they were employed at Barclays where they served as a Service Engagement Manager and a Service Business Analyst starting from March 2018 and August 2017 respectively.

Before that, Emma worked at The Co-operative Banking Group as Project Development, Compliance, and Relationship Manager from September 2012 to July 2016. Emma'sresponsibilities included managing project deliveries, implementing service improvements, and reviewing supplier services.

From October 2008 to January 2012, Emma worked at Lloyds Banking Group as an IT - Delivery Service Lead (ADM). In this role, they managed a team of 10 individuals and played a crucial role in transitioning the team to an On/Off shore model. During their time at Lloyds Banking Group, they built strong working relationships with stakeholders across the business.

Prior to their time at Lloyds Banking Group, Emma held various roles at Lloyds TSB from 2001 to 2008. These roles included IT Client Development and Support Lead, IT Client Release and Implementation Manager. Emma successfully managed software upgrades, project deliveries, and compliance changes, among other responsibilities.

Emma started their career at TSB Bank Ltd in 1989, serving as an IT Support Team Lead and IT Systems Analyst. Emma also worked at The Savings Bank - TSB and Lloyds Bank Private Banking, where they gained experience in IT support, problem analysis, and technical fault resolution.

Overall, Emma Owens has demonstrated a strong and diverse range of skills and experience in the field of IT and service management, with a proven track record of leading teams, implementing process improvements, and delivering successful projects.

Emma Owens attended Culcheth Hall School in Altrincham. However, no specific information is provided regarding the start year, end year, degree name, or field of study.