Joy Parokkaran

Joy Parokkaran has over 12 years of experience in IT support and infrastructure roles. They started their career as an IT Support Assistant at the Royal Academy of Music in 2008 and held this role until 2013. From 2013 to 2018, they worked as an IT ServiceDesk & Infrastructure Engineer at the same institution. In 2020, Joy joined Roc Technologies as an Information Technology Support Analyst.

Joy Parokkaran completed a Bachelor of Science degree in Mass Communications & Business at the University of North London from 1999 to 2002. Prior to that, they attended The Heathland School from 1990 to 1995, although no specific degree or field of study is mentioned for this period. In addition to their formal education, Joy has a certification in MCTS Windows 7 from Microsoft. No information is provided regarding the month or year they obtained this certification.