Operations Team

The Operations Team at Rock Region METRO is responsible for overseeing the daily functions and efficiency of the transit system's various services. Team members manage critical areas such as fixed-route bus operations, streetcar services, and on-demand paratransit and ride-hailing solutions. They ensure seamless operation through comprehensive staff training, effective travel center management, and thorough paratransit eligibility assessments, maintaining high standards for reliability and customer satisfaction across all transit modes.