Michael Favata has a diverse work experience spanning different roles and industries. Michael began their career at Apple in 2013, where they served as a Specialist, introducing Apple solutions and technology to business customers. Michael also provided training on Apple products and software. In 2016, Michael joined LevelUp as an Enterprise Support Specialist, providing support to enterprise-level clients. Michael then transitioned to Grubhub in 2019 as a Client Relations Associate, responsible for managing client relations. Most recently, Michael joined Rockbot as a Technical Support Agent in 2021.
Michael Favata earned a Bachelor's degree in Film/Cinema/Video Studies from The New England Institute of Art, completing their education from 2009 to 2012. Additionally, they obtained various certifications in subjects such as Critical Thinking, Project Management, Avoiding Burnout, Overcoming Procrastination, Strategic Thinking, Decision-Making Biases, Habits for Success, Power BI, Splunk, and SQL, all from LinkedIn, during the months of May to October 2021.
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