Cassandra Reed

Cassandra Reed is an experienced professional currently serving as a Customer Service Advocate at Omni Interactions since November 2021, where skills in multitasking, communication, and customer service solutions are utilized across various platforms. Additionally, Cassandra works as an On Site Coordinator for the Rock Program at Rockwall ISD and co-manages a mobile DJ business with Dee Reed, providing entertainment for diverse events. Previous roles include management and administrative positions in educational and pharmacy settings, demonstrating expertise in financial oversight, record-keeping, and customer relations. Cassandra holds an Associate of Science degree in Health Information/Medical Records Technology from DeVry University and a Master's degree in Organizational Leadership from East Texas A&M University, complemented by a strong foundation in customer service and technical support.