Michael Miller

Michael Miller is an experienced professional in the field of research and analytics, currently serving as a Senior Research Analyst at Rocky Mountaineer since February 2022, where Michael oversees the Guest Satisfaction program and collaborates with Data and Analytics teams to deliver survey reporting through PowerBI. Prior experience includes a role as Customer Research Analyst at Postmedia Network Inc., where Michael conducted B2B research studies and developed user archetypes and personas. Michael has also held positions such as Facility Support Coordinator at Innovative Fitness, focusing on administrative tasks and marketing materials, and Junior Sales Representative at Muskoka Cottage Brewery, managing customer accounts and sales efforts. Michael earned a Bachelor of Commerce in Marketing from the University of Guelph in 2016 and an Ontario Secondary School Diploma from Bluevale Collegiate Institute in 2011.