Rocky Mountaineer
Stephanie Mulder possesses extensive experience in customer service and operations management, currently serving as Manager of Product Optimization at Rocky Mountaineer since March 2021. Previous roles at Rocky Mountaineer include Systems and Process Improvement Manager and Guest and Product Operations Coordinator. Mulder also gained experience as a Bakery Manager in Training at Save-On-Foods and has held various positions at Rocky Mountaineer, including Destination Support Assistant and Destination Host, where exceptional guest service was paramount. Additional experience includes working as a Working Artisan at Under the Umbrella and serving in guest services at Grouse Mountain. Mulder's educational background includes two Associate’s Degrees from the British Columbia Institute of Technology, one in Mechatronics, Robotics, and Automation Engineering, and another in Mechanical Engineering/Mechanical Technology/Technician.
Rocky Mountaineer
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Our reason for working at Rocky Mountaineer is simple – to be the creators of life changing experiences, not just for our guests, but also for our employees. Join us at Rocky Mountaineer and build your career alongside an incredibly talented global team of passionate, energetic, diverse, and fun individuals who have helped to position us as the world-renowned leader in luxury train travel. With rail routes operating in Western Canada and the American Southwest, Rocky Mountaineer’s team stretches the globe with employees in Canada (BC, AB, ON, QC), the USA, the UK, Australia and New Zealand. Rocky Mountaineer has received numerous international awards and accolades. We have won thirteen World Travel Awards throughout our history; we were named Best Sustainable Train in 2021 in the Lonely Planet's Best in Travel awards; and are three-time winner of the Best Rail Company category at the Globe Travel Awards. We have been named one of Canada’s Top Small and Medium Employers three years in a row and three-time winner of BC’s Top Employer title. In 2023, we were recognized as a Platinum winner for Deloitte Canada's Best Managed Companies awards program - we have been recognized as a Best Managed Company since 2014 and achieved the award's Gold Standard five times.