Rochelle Pinto

Rochelle Pinto is an experienced professional in operations and vendor management, currently serving as Senior Manager of Call Center Implementation at Rogers Bank since February 2024. With a career at Rogers Communications beginning in April 2015, Rochelle has excelled in various roles, including Manager of Vendor Capabilities and Vendor Manager, where notable achievements include the successful launch of the Rogers Bank MasterCard and the onboarding of multiple vendor sites. Prior experience at Startec Global Communications and Impact Telecom includes leadership roles leading high-performing teams, developing sales strategies, and managing performance metrics. Educational credentials include participation in the International Contact Centre Management Conference and ongoing studies with Executive Edge.