Ben Avery is an experienced professional with a strong background in service management and customer experience. Currently serving as Sr. Manager, ServiceNow Intake & Delivery at Rogers Communications since August 2023, Ben previously held multiple managerial roles at Shaw Communications from April 2014 to April 2017. These roles included Manager of Customer Experience (Operations), Service Management, and various positions focused on customer engagement and technology. Ben's extensive experience in enhancing customer experience and managing service processes positions this individual as a knowledgeable leader in operational excellence.
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