Cody Heimpel is an experienced sales engineer specializing in Wireline Enterprise and Voice at Rogers Communications since December 2018, where responsibilities include expertise in SIP Trunking, Hosted PBX, Cloud Contact Center products, and Microsoft Teams. Prior to this role, Cody served as a Network Support Analyst at RadiusOne Inc. from June 2015 to December 2018, supporting VoIP services and hospitality WiFi solutions. Earlier experience includes working as an Electronics Repair Technician at CPR - Cell Phone Repair from May 2013 to June 2015, focusing on authorized repairs for Samsung and Apple devices, and serving as Internet Technical Support at Mornington Communications Co-operative Limited in 2009-2010, providing support for DSL, Fiber, and IPTV services.