Don C. is an accomplished product manager with extensive experience in voice and collaboration solutions at Rogers Communications, contributing significantly to customer satisfaction and revenue growth. Since October 2015, Don has managed a diverse portfolio that includes Microsoft Operator Connect and Business Phone services, overseeing over 380,000 revenue-generating units. Don's expertise encompasses product definition, competitive analysis, and operational readiness within multiple roles at Shaw Business, including as a Business Analyst II, where responsibilities included introducing new products and streamlining operational processes. Prior experience includes project scheduling at Encana, where Don developed integrated schedules and managed critical projects. Don holds a Bachelor of Arts degree in Applied Energy Economics from the University of Calgary and has furthered professional development with a Lean Six Sigma Green Belt certification.
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