Dwayne Calvert is a seasoned professional with extensive experience in workforce management and demand analysis, currently serving as a Sr. Analyst in Demand and Capacity at Rogers Communications since June 2023. Prior to this role, Dwayne held various positions at Shaw Communications from September 2011 to May 2023, including Workforce Management Analyst, Analyst in Payment Solutions, Supervisor of Customer Care, Customer Support Specialist, and Customer Account Specialist. Dwayne's early career includes experience as an Account Executive at Primedia Outdoor, where expertise was provided on enhancing brand visibility through outdoor advertising. Dwayne holds a Diploma as a Microsoft Office User Specialist from Damelin and a Foundations of Leadership Certificate in Organizational Leadership from Shaw Communications.
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