Ecaterina Izsak is a seasoned professional with extensive experience in technical writing, education, and customer service management. Since November 2015, Ecaterina has served as a Technical Writer at Rohde & Schwarz Topex, focusing on creating and maintaining product documentation, collaborating with teams for content accuracy, and translating technical documents between English and Romanian. Prior experience includes serving as a Kindergarten Teacher at Ady Endre Theoretical High School and Gradinita nr. 142, where Ecaterina developed educational plans and managed classroom activities. Ecaterina's background also encompasses a decade at BCR in various roles, including Contact Center Development Manager and Team Leader, where responsibilities included service development, performance monitoring, and customer complaint analysis. Educational qualifications include a degree in Portuguese-Polish from the University of Bucharest, further enhancing communication and documentation skills in multilingual contexts.
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